Business and Finance Division
Business Process Redesign
10/13/04 Notes
Attendees: Bill Gauthier, Bob Watkins,
Stephanie Rooks, Tricia Durrough,
Mark Gerspacher, Dan Lewis, Robin Mullinix, Jerry Mock
- The meeting commenced at 1:30 p.m. with a presentation by Patti Stilson and Theresa
Jablecki-Kriel for the Facility and Grounds BPR on
Return-to-Work Transitional Employment.
The purpose
of this BPR was to:
- Design a process to guide both the employee and
employer through the decision making process regarding the return of an
employee, with limited capability, back to work in such a way that will
benefit both the employee and employer.
- Improve on the existing Light Duty policy.
A
comparison between the proposed vs. the existing process revealed:
§
Defined time
limits for rehabilitation
§
Collaboration
between the patient, supervisor, and physician on job responsibilities.
§
Increased
productivity, trust, and potential for recovery.
Mr.
Gauthier advised that the presentation was good but needed more practice. He also suggested that additional data be
collected to reveal cost savings. If
data is not available, use current costs and benchmark back to cost of previous
programs.
- Methods for upcoming Customer Satisfaction
Measurements for Business and Finance Division were reviewed by Dan Lewis.
Dan stated that with affordable software, customer satisfaction
surveys could be administered and the results published prior to the end
of the fiscal year. Mr. Gauthier
advised Dan to establish a schedule and send it to him for distribution
using All Staff/All Faculty e-mail.
All surveys should have 30 day limits. The schedule should include
surveys for Purchasing/Accounting/Budget Services, Human Resources,
Auxiliary Services, Public Safety, and Student Financial Services and
Financial Aid.
Jerry Mock added that Aramark would be
administering their survey in late October with a promotion sponsored by Air
Tran.
|
Core Business Process
|
Originating Department
|
Team Leader/Members
|
Project Status
|
|
Time and Attendance
|
Human Resource
|
Stephanie Rooks
|
-Met with Kronos T&A representatives
-Funds budgeted
-Develop committee to
review generic issues
|
|
Document Management
|
Business and Finance
Division
|
Tricia Durrough/ Stephanie Rooks (Robin Mullinix)
|
Ongoing
|
|
Budget Management Systems,
reporting (Columbus Model)
|
Budget
|
Mark Gerspacher (Tricia Durrough)
|
Ongoing
|
|
Civil Operating Procedures
for Students (COPS)
|
Public Safety
|
Tom Mackel
|
Target
Date – 1/2005
|
|
P-Card
|
Purchasing
|
Tricia Durrough
|
Yes
|
|
Program Management
|
Campus Planning &
Facilities
|
Lynn Agan
Danny Duke
Lee Jones
Tim McWhorter
Lilly Nixon
Ricky Watts
|
In progress:
met twice, presentation ready, presentation need criteria for judging
|
|
Core Business Process
|
Originating Department
|
Team Leader/Members
|
Project Status
|
|
Budget Process - Plant
Allocations
|
Campus Planning &
Facilities
|
Bob Watkins
Christy Anderson
Tim Cannon
Mark Gerspacher
Wanda Williams
|
In progress: met twice, presentation ready.
Presentation made 9/28/04.
|
|
Return to Work Process
|
Campus Planning &
Facilities
|
Bob Watkins
Patti Stilson
Theresa-Jablecki-Kriel
|
In progress: met twice, presentation made on 10/13/04.
|
|
Chemical Management
|
Campus Planning &
Facilities
|
Theresa-Jablecki-Kriel
Campus Safety Committee
|
Safety
Committee has met.
|
|
PBX
|
Auxiliary/ITS
|
Jerry Mock/John Stogner
|
Implementation
in Sanford,
UCC, Adamson, Richards Food Services, Aycock,
Facilities.
|
|
Higher One
|
Auxiliary/Budget Services
|
Jerry Mock/Mark Gerspacher
|
Evaluation/assessment
|
|
Meal Plan Registration
|
Auxiliary/ITS
|
Jerry Mock
|
-Under
evaluation
|
- Mike Renfrow advised Dan to list one additional
BPR for Campus Planning and Facilities in January– Georgia Oglethorpe.
- The next
meeting is scheduled for 11/16/04
at 1:30 p.m.
- The
meeting adjourned at 3:30 p.m.
dl
