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Business and Finance Division Business Process Redesign 3/3/04 Notes Present: Bill Gauthier,
Dan Lewis, Tom Mackel, Jerry Mock, Robin Mullinix, Cathy Osborne, Stephanie Rooks,
Mike Renfrow, Kay Shirey Mr. Gauthier opened the
meeting at Dan Lewis reviewed the
attached report that summarized his meetings with each Director regarding their
core business processes. The report
reflected BPR recommendations for
In addition, Campus Planning
and Facilities announced that it was identifying all of its core processes for
BPR’s in each area. Mr. Gauthier questioned where
do we go from here? Discussions
regarding Document Management led to assigning Robin Mullinix to investigate
whether an internal file storage procedure could be established within the
Business and Finance Division. Mr.
Gauthier also requested that each Director prioritize their core processes to
determine which would be selected for the next review. In the review of the 2001
Goals and Objectives there was lengthy discussion on Goal 1, Objective 3: Goal 1: Identify and evaluate business and
finance business processes to determine the most effective means of performing
work. Objective 3: Benchmark our business processes against
national and state pier data to provide a mechanism for continuous improvement
no later than [TBD]. Phase 1-
Understanding What is Currently Done Internally Phase 2- Obtain
Objective Information about the Performance of Others Phase 3 - Analyze Benchmarking
Information to Understand and Establish Performance Goals Phase 4 - Develop
and Implement an Action Plan to achieve those Goals The questions that arose
centered on which benchmark processes were available to the different areas,
how reliable were the data, and what were we going to do with the data. Mr. Gauthier assigned Dan to
researching such organizations as APPA, NACUBO, John Minter and Associates,
IPEDS, and USG; and report back to him in a separate meeting. The meeting adjourned at dl |
