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Past Effectiveness Evaluation

Effectiveness Evaluation: Annual Report

UNIVERSITY OF WEST GEORGIA

ANNUAL REPORT

Fiscal Year 2008 (July 1, 2007 to June 30, 2008)

 

 

 

DEPARTMENT OF

University Police

Name of Department Head

Thomas J. Mackel

Name of Person Completing Report

Thomas J. Mackel

 

 

 

1*

Departmental Mission/Vision Statement (url only, required)

http://www.westga.edu/police/

2*

Departmental Statement of Goals, Process to Assess These Goals, and Assessment Results (url only, required)

http://www.westga.edu/police/index_3977.php

3*

Give an Example of How your Department Used the Assessment of Goals and Outcomes to Change/Improve a Process (required)

The rapid increase in fuel costs has seriously impacted our budget and our ability to protect the campus. It was necessary to reduce fuel consumption in order to ensure that sufficient funds were available to meet our responsibilities for the entire budget year. We worked with the Warehouse to obtain the current and historical data to understand consumption patterns. Once we understood the history, guidelines were established for the officers to reduce consumption. We now compare our current use versus the use last year to measure how successful we are. If we do not see a sufficient drop mores stringent guidelines will be implemented. At the same time we are reviewing crime statistics to determine if the changes in patrol patterns have affected crime rates. At this point, it has not.

4*

General Statement of Department Condition (required)

Overall the Department is in good condition and continues to work to improve the level of service provided to the campus community. A major change to the Department was the reorganization of the unit which took place in January of 2008. At that time the parking and transportation functions which along with the police division were part of Public Safety were transferred to Auxiliary Enterprises. The name Public Safety was dropped and the police unit was renamed University Police. This change served two purposes. First, the Police Department can focus its efforts solely on providing a safe campus. Second, parking and transportation, both of which are revenue generators now reside with similar business functions under the supervision of the Director of Auxiliary Enterprises. 

 

Turnover this year has been low which is good for the Department. Replacing police officers is expensive and lessens the safety of the campus. Of the three officers who left, none were for higher pay with other agencies. This is a big change from previous years when we could lose five officers who went to other agencies and received thousands of dollars more for doing the same work. The raise provided last year helped to close the gap between our agencies and those we compete with for competent staff. The officers that have replaced these three have been truly outstanding in their performance thus far and have already made positive contributions to the Department.

 

The Department spent a great deal of time this past year in staff development. The creation of the Professional Standards Officer (PSO) position has already shown positive results. This position schedules all training which was a duty assigned to our officers in Criminal Investigations. They now have more time to devote to their cases. The PSO has also written a new policy manual and provided a 40 hour block of training, in-house, to most personnel this summer.

 

With the addition of the Greek Village, stadium and a growing student enrollment, there will be an increased need for more police officers on the campus. It is anticipated that 6 more officers will be needed in the next three to four years. One officer would be placed on days, three on Evenings and two on Morning Watch. This would allow for continued patrol and security checks while also handling increased call volume.

 

Looking to the immediate future, we need to increase the staffing in the Communications Center. Of the twenty one shifts per week we have two communications officers on nine with only one officer on duty the other twelve. The responsibilities assigned the Center have grown in number and complexity over the past decade. In 1998 the officers were responsible for four phone lines, one radio and ten alarms. In the current Center, we operate a multiline phone system, our own central alarm monitoring station, dual radio systems, weather radar and a number of other pieces of technology necessary to carry out our assigned duties. Call volume, all of which is recorded on the Computer Aided Dispatch system has tripled since FY 1999/2000. We need to have two Communication Officers on duty at all times to ensure that all calls are answered as expediently as possible.

 

We are researching the desirability of installing closed circuit television (CCTV) around campus as a method of increasing patrol and apprehending criminals. In order to do this effectively, we will need sufficient staff to monitor all current systems as well as the CCTV monitors. Under the present personnel configuration this will not be possible.

 

There is an immediate need an additional locksmith. The size of the campus is increasing and so are the demands on our sole locksmith. With the completion of Arbor View Apartments, Adamson Hall and the Campus Center, he is now responsible for 1800 additional locks and doors. The Health and Wellness building will add over 300 new locks while the Callaway addition will add close to 100 more. We are reaching a critical point where we cannot expect one person to handle all of the lock issues we have on campus. We do not have a preventative maintenance program nor do we have a campus wide re-keying program. In the long run we would save the campus money and lessen liability if such programs were implemented.

 

An additional night time security officer is needed so that we can have someone securing the buildings on the weekends. We are adding additional facilities such as Callaway and Health and Wellness which will require more time for the current officer. He must now hurry to get all of the buildings checked which lessens the quality of the check. He also does not have time to recheck the buildings as he has done in the past. On the weekends the police officers are required to secure the buildings since there is no one working security. This takes them away from their patrol activities which are vital to keeping our population safe. A security officer is a less expensive way to increase the level of protection on the campus.

 

Finally we need a new police position assigned to illegal drug enforcement. We have been approached by the City of Carrollton Police to work with them in a joint enforcement task force. We have difficulty in the investigation and control of drugs on campus since we do not have an officer with the training and expertise in this area. Much of our problem comes from off campus and this would be a pro-active approach to dealing with the problem.

5

Departmental Achievements

1.      The Professional Standards Officer wrote a new policy manual and trained all police officers and dispatchers on it.

2.      The Professional Standards Officer Upgraded the Departmental Website.

3.      The YTD fuel consumption is down from last year by increasing other transportation options without sacrificing patrol presence.

4.      All police personnel have been trained on NIMS (National Incident Management System) as required by the Federal Government.

5.      A contract was awarded to High Ground Solutions Inc. to provide e-mail, voice and text notification in the event of an emergency.

6.      A contract was awarded to Federal Signal to provide two new outdoor emergency siren/public address systems. These sirens will provide redundant coverage to the campus.  

7.      The Communications Unit provided in excess of 1900 criminal history checks for the College of Education, Teacher Certification Program, required for mandated internship or field experience.

8.      The Technology Unit completed the change-over of all Emergency Telephones from analog Cellular to either digital cellular or conventional telephone lines. This change has improved the reliability of the system and reduced the cost of providing the service.

9.      The Technology Unit assumed a larger role in managing security projects for the Office of Campus Planning.  Project areas assigned are all CCTV Projects, Alarms – Panic and Burglar,  and Access Control.

10.  CID wrote the justification for the Department to obtain shotguns and rifles for patrol use. 

11.  CID investigated a series of arsons which occurred at Downs Hall. The investigation resulted in the arrest of one person who is currently awaiting trial.  

12.  The unit successfully investigated and made an arrest on a cyber child pornography case. This was the first time that the investigators were confronted with this type of crime.

13.  The Department provided assessors for promotional processes at Georgia Tech and the City of Carrollton for the positions of Sergeant and Captain.

14.  Officers have visited schools and churches to do crime prevention talks as well as at the on campus day care center.

6

Staff Productivity

  1. Two officers are enrolled in the Georgia Association of Chiefs of Police Command College at Columbus State University. Once their course work is completed, they will be awarded Masters Degrees.
  2. The professional standards officer attended the Georgia Association of Chiefs of Police Certification Manager’s Training. This training is necessary for the Department to begin working on state certification.
  3. Officer Cobb and Keener became Rape Aggression Defense (RAD) Instructors and will teach the RAD self defense system for women this Fall. We now have four instructors who have taught on campus and also assisted the Carroll County Sheriff’s Office with their RAD classes.
  4. All fire arm instructors have attended the Tactical Rifle course and are currently working to provide the training to rest of the department. Once all personnel have completed the training course, the rifles and shotguns will be issued to each shift.
  5. Lt. Marlar & Lt. Watson completed their Management Certification Courses through the Georgia Peace Officer Standards and Training Council.
  6. Investigator Chad Miller attended advanced Homicide Investigations.
  7. 3 Officers successfully completed the basic mandate course from the police academy and are now certified police officers in the State of Georgia..
  8. Sgt. Dorberth and Sgt. Stuart became were certified as Taser Instructors.
  9. Officer Jackson was certified as a PepperBall Instructor.

 

 

7

Student Achievements

 

N/A

8

Other Awards, Distinctions, and Achievements

  1. The Chief made a presentation entitled “Campus Law Enforcement Past, Present & Future” at the Law and Higher Education conference at August 2007 at Jekyll Island, Georgia.
  2. He made the same presentation at the Distributive and Technical Education conference at Dublin Georgia in September 2007.
  3. The Chief spoke along with other UWG personnel on “Dealing with disruptive students” to the new department chair training conference held in Athens in September.
  4. The Department was asked by officials from Armstrong Atlantic State University to conduct an evaluation of their police department. A campus visit was made and a report provided to AASU.
  5.  

 

 

 

Effectiveness Evaluation: Annual Report | | |

Last Modified: 9/12/2008